Refund policy

Return Policy:

We're happy to accept returns for most items within 30 days of delivery. Item(s) must be:

• In its original, undamaged condition

• Disassembled, if the item(s) were originally delivered disassembled

• In its original packaging. Note: If the original packaging is too damaged to be shipped back, you must use a box that’s similar to the original box.

Return Shipping Fee

Applicable return shipping costs will be deducted from your return. The return shipping costs can vary depending on the location of the return, size, and weight of the item and selected return method. In addition, any delivery shipping fees or service charges collected on the order will not be refunded. This includes:

• Upgraded shipping charges (expedited, express, room of choice, etc.)

• Delivery service upgrades (assembly, room of choice)

Note: If an order is returned to us because you refused delivery, we will charge the appropriate return costs and they will be deducted from your refund.

Refund Timing

We will initiate your refund once items are received. Please allow up to 2 weeks (10 business days) for us to fully process your return and issue your refund.

There are a few items that can’t be returned:

• Open Box (Items Cannot be Returned or Replaced)

• Clearance Items

• Made-to-order or personalized items such as custom fabrics

• Bundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)

• Items marked “Non-Returnable” on the sale page

• Swatches